1. Introduction
HONG KONG RUIZE INTERNATIONAL TRADING CO., LIMITED (“RUIZE”, “we”, “us”, or “our”) is committed to protecting the privacy and security of your business information. This Privacy Policy explains how we collect, use, process, and disclose your information when you use our B2B trading platform (the “Platform”).
By accessing or using the Platform, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use the Platform.
2. Information We Collect
2.1 Business Registration Information
When you register as a buyer or seller on the Platform, we may collect:
- Company legal name, jurisdiction of incorporation, and business registration number
- Business address, contact details, and authorized representative information
- Tax identification numbers and customs registration codes
- Banking information for transaction purposes (processed by third-party financial institutions)
- Business licenses, certificates of incorporation, and other legal documentation
2.2 Know Your Business (KYB) Information
For supplier verification and compliance purposes, we collect:
- Ultimate Beneficial Owner (UBO) information and shareholder structure
- Management and authorized signatory details
- Production capacity certifications and quality compliance documents
- Factory audit reports and inspection certificates
- Information required for sanctions screening and regulatory compliance
2.3 Transaction and Operational Data
- Request for Quotation (RFQ) submissions and product specifications
- Order history, purchase orders, and commercial correspondence
- Product catalogs, pricing information, and technical specifications
- Communication records between buyers and sellers on the Platform
- Shipment documentation and logistics coordination data
2.4 Technical and Usage Data
- IP address, browser type, and device information
- Pages viewed, time spent on pages, and navigation patterns
- Cookies and similar tracking technologies (see Section 7)
- Log files and system access records
3. How We Use Your Information
We use the collected information for the following purposes:
- Platform Operations: To facilitate B2B transactions, connect buyers with verified suppliers, and manage the trading process
- Verification and Compliance: To conduct KYB checks, sanctions screening, and regulatory compliance verification
- Communication: To process RFQs, facilitate negotiations, and provide customer support
- Security: To protect the Platform, prevent fraud, and ensure data security
- Legal Obligations: To comply with applicable laws, regulations, and legal processes
- Platform Improvement: To analyze usage patterns, optimize functionality, and enhance user experience
4. Legal Basis for Processing (GDPR Compliance)
For users subject to the EU General Data Protection Regulation (GDPR), we process your personal data based on:
- Contractual Necessity: Processing necessary to perform our services and facilitate B2B transactions
- Legal Obligation: Processing required to comply with legal and regulatory requirements
- Legitimate Interests: Processing for our legitimate business interests, including platform security and fraud prevention
- Consent: Processing based on your explicit consent where required by law
5. Information Sharing and Disclosure
We may share your information in the following circumstances:
5.1 Platform Participants
To facilitate transactions, we share relevant business information between buyers and sellers, including company profiles, product specifications, and transaction details necessary for order fulfillment.
5.2 Service Providers
We engage third-party service providers for hosting, data storage, payment processing, logistics coordination, and compliance screening. These providers are contractually obligated to protect your information.
5.3 Legal Requirements
We may disclose information if required by law, court order, or regulatory authority in Hong Kong or other jurisdictions where we operate.
5.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will provide notice before your information becomes subject to a different privacy policy.
6. International Data Transfers
As a global B2B platform connecting international buyers and suppliers, your information may be transferred to and processed in countries other than your own, including Hong Kong, China, and other jurisdictions where our suppliers and service providers operate.
We ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions, to protect your information in accordance with this Privacy Policy and applicable data protection laws.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze Platform usage, and facilitate Platform operations. You can control cookie settings through your browser preferences.
- Essential Cookies: Required for Platform functionality and security
- Functional Cookies: Remember your preferences and settings
- Analytics Cookies: Help us understand how users interact with the Platform
8. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These include:
- Encryption of data in transit using SSL/TLS protocols
- Secure server infrastructure and access controls
- Regular security assessments and audits
- Employee training on data protection and confidentiality
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Data Retention
We retain your information for as long as necessary to:
- Provide our services and maintain your account
- Comply with legal and regulatory obligations
- Resolve disputes and enforce our agreements
- Prevent fraud and ensure Platform security
Specific retention periods vary based on the type of information and applicable legal requirements. Business transaction records are typically retained for 7 years to comply with commercial and tax laws.
10. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to processing of your personal information
- Portability: Request transfer of your information to another service
- Withdrawal of Consent: Withdraw consent where processing is based on consent
To exercise these rights, contact us at privacy@ruizeinternational.hk
11. Children’s Privacy
The Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on the Platform and updating the “Last Updated” date.
13. Contact Information
For questions or concerns about this Privacy Policy or our data practices, please contact:
HONG KONG RUIZE INTERNATIONAL TRADING CO., LIMITED
Data Protection Officer
A27 Prince Edward Industrial Building
706 Prince Edward Road East, San Po Kong
Hong Kong
Email: privacy@ruizeinternational.hk
Email: info@ruizeinternational.hk
